Why Consumer Satisfaction is the Key to Business Success
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Consumer satisfaction is the most crucial aspect of any business. A business can only prosper if it caters to the needs of its customers and addresses their grievances effectively. Customer satisfaction is the key to business success, and it should be the top priority of the company.
When customers are happy, they tend to be loyal to a brand, which in turn, helps the brand to gain more customers through word of mouth advertising. Satisfied customers also tend …